COMPLAINTS

 

 

 

At 9design we try to ensure the best quality of products. However, if the products that you have ordered are defective, you can file a claim.

 

In order to file a claim, contact us:  

 

22 113 99 99 / sklep@9design.pl

 

 

Remember! If you have made a purchase for private purposes, you have 2 years to file a claim. If you have made a purchase for a company, the claim period is 1 year.

 

 

 

 

 

RETURNS

 

 

 

The product does not meet your expectations? You can return it without cause.

 

Inform us about your intention to return a product: 

 

22 113 99 99 / sklep@9design.pl

 

Pack and send the product back.

 

 

Remember! You have 14 days from the date of collection to return the product. Products made at the individual request of the Customer cannot be returned.

 

Detailed claims and returns rules

 

 

 

 

 

 

PACKING AND SENDING PARCELS

 

 

 

The sender is responsible for the proper packing and safe delivery of a parcel. The returned product sis sent at the cost of the sender.

 

The parcel should be addressed as follows:

 

9d Sp. z o.o ul. Lucerny 25, 04-687 Warszawa

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