Frequently asked questions FAQ

Frequently asked questions (FAQ)



  • How long does it take to complete the order?


Orders are processed within 24 hours to 5 weeks - depending on the availability of goods in the store's warehouse and the supplier's stock.

 

 

  • Can I get a VAT invoice for the purchased goods?


We issue a VAT invoice for each product we sell. At the stage of placing an order (giving the recipient's data), you should select the 'company' option and enter the NIP number.

 

  • Are the prices on the website current and final?

 

Information on the shop's website, both on product availability and prices, is regularly updated. If the price has changed at the time of order - we will inform the buyer, who will be able to decide to buy the goods or resign.



  • I am interested in other products of the brands present on the website - can I order them?

We also import products on request - please provide the name of the product, and within 2 days we will check its availability and price, about which we will immediately inform the customer.

 


Security

We try to ensure that the customer shopping in our shop has a guarantee of security - both in terms of the quality of goods and personal data.
We use the most modern mechanisms to protect the transmission and storage of personal data, which are currently available.

We send the parcels as soon as the due amount for the order is credited to our account.

We sell high quality products.  We make every effort to provide high quality product descriptions and provide detailed information about our offer.

We care about your privacy

Our Shop (located at the address 9design.pl) processes Your personal data collected on the Internet, e.g. your device's IP address and information saved using tracking and storage technologies such as cookies, web beacons or other similar technologies.

We use them to collect information that may constitute personal data. We use it for analytical and marketing purposes and to tailor content to Your preferences and interests.

I consent to the use of automatic tracking and data collection technologies, including cookies, access to information on your end device and their storage, and to the processing of your personal data by and its partners for marketing purposes (in including the automated matching of advertisements to your interests and measuring their effectiveness)

If you only agree to the selected cookies, select this option: "Cookie settings". Regardless of this, You also have the right to refuse to consent to the use of the above-mentioned technologies on the Internet, to access and store information on Your final device and to the processing of Your personal data by the company and her partners, for marketing purposes (including automated matching of advertisements to Your interests and measuring their effectiveness).

To do so, make changes to the settings of the web browser, which you are currently using (in terms of cookies). For more information, see Privacy policy and cookies.

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